SJM Job

Position: Specialist (Channel Distribution)
Department: Strategic Analysis
Working Location: Taipa / Cotai
Post Date: 29/04/2024
Requirements: • Bachelor degree or above in related discipline
• Minimum 1 year solid experience in casino / hotel / resort hotel reservation / channel distribution preferred
• Understanding of reservation and / or channel distribution within casino / hotel operations in large scale casino hotel
• Understanding of Opera PMS Technology, central reservation system and channel distribution system
• Proficiency in Microsoft office applications including Word, Excel and PowerPoint
• Possess excellent internal customer service, organization, interpersonal, oral and written communications, team building, problem-solving skills
• Detail oriented, self-motivated and prioritize multiple tasks
• Proficient in both written and spoken English and Chinese
Responsibilities: • Implements revenue optimization strategies for both gaming and non-gaming through hotel management and channel distribution systems
• Ensure that all relevant property information are up-to-date and accurate in all applicable channels including but not limited to Grand Lisboa Palace’s official channels, OTAs, GDS, and other 3rd party travel portals
• Maintenance of the channel manager application databases, which includes loading, updating of hotel configuration, rate and availability information
• Assist in configuring, integrating associated channel distribution related interfaces for selected strategic projects when required. Maintain the systems and processes to support implementation of operation business plans and goals, monitor and measure achievement of goals
• Ensure rate and availability parity are being maintained among all direct and indirect channels, agreements are being adhered to and communicate effectively any discrepancies and issues to the respective teams
• Ensure the proper and efficient operation of channel distribution team
• Carry out other duties as assigned by Management or otherwise delegated

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