- Browse Job
- Floor Supervisor
- Position
- Floor Supervisor
- Department
- Housekeeping
- Working Location
- Macau Peninsula
- Post Date
- 21/07/2023
- Requirements
-
• High school graduated or above
• Minimum of 3 years’ work experience in 5-star hotel Housekeeping environment
• Minimum of 1 year experience in a supervisory capacity in a hotel Housekeeping environment
• Fluent in Mandarin & Cantonese, good command of verbal communication in English
• Strong chemical and electrical tools handling knowledge
• Proficient in MS Office
• Required to work on shift
- Responsibilities
-
• Check physically all Front of House and Back of House such as corridor, lift landing, back stairs and take corrective action promptly if discrepancies are located
• Check room attendant carts to ensure they are stacked adequately and neatly. Conduct floor linen inventory, ensure linen supplies are adequately stocked on the linen shelves at pantries
• Record attendance of floor team members and take the necessary action
• Check and report all soiled drapes, carpets, furniture and other special housekeeping cleaning needs to Assistant Housekeeper
• Raised work order for any repair maintenance required on the floor, public area, back of the house areas, and service areas Report and Escalate to Assistant Housekeeper promptly when repairs are delayed
• Control adequate storage of supplies to prevent theft, loss, spoilage and damage. Conduct periodical inventory as directed and required by Assistant Housekeeper
• Attend training sessions and provide on the job training to subordinates as scheduled & according to need. Evaluate staff performance for training need
• Work in compliance with FLHSS standard to avoid health and safety hazards and injury and report anomalies
• Ensure guest room cleanliness and services as per department and Forbes 5-star standards
• Ensure team member uniform is clean and tidy and personal hygiene and grooming are maintained at all times
• Perform any other reasonable duties as required by the department head from time to time
