- Browse Job
- Housekeeping Supervisor
- Position
- Housekeeping Supervisor
- Department
- Housekeeping - Jai Alai Hotel
- Working Location
- Macau Peninsula
- Post Date
- 04/08/2025
- Requirements
-
• High school graduated or above
• Minimum of 1 year experience in a supervisory capacity in a hotel Housekeeping environment
• Good computer and system skills
• Experience with Hotel Property Management System
• Fluent in Mandarin & Cantonese, good command of verbal communication in English
• Must be able to work on shift, long standing & walking and reasonable lifting
- Responsibilities
-
• Adhere to the established standards of conduct and house rules, fire regulations and department policies & procedures
• Report to shift on time in issued uniform in a clean, neat and tidy appearance at all times
• Check team member grooming, uniform and personal hygiene at the beginning of each shift, ensure grooming standard are maintained at all times
• Consistently offer professional, friendly and engaging service
• Lead and supervise the day-to-day operation of the allocated section assignment to ensure service standards are delivered
• Ensure public area cleanliness, services & maintenance under his / her responsibility are complying with SJM and Forbes 5-star standards
• Adjust schedule to ensure business volume is manageable and achieved
• Provide courteous services to guests and respond promptly to guest enquires
• Is responsible to supervise Lost and Found and must ensure they are brought back to Housekeeping office promptly
