SJM Job

Position: Market Research Assistant
Department: Strategic Analysis
Working Location: Taipa / Cotai
Post Date: 14/03/2025
Requirements: • High school diploma or above
• Possess a high degree of judgment and initiative
• Possess excellent customer service, organization, interpersonal, oral and written communications, team building, problem-solving skills
• Self-motivated
• Have proven accountability when working with confidential information
• Proficient in both written and spoken English and Chinese
• Embrace teamwork
• Willing to work on weekends, holidays at indoor and outdoor venues
• Adhere to departmental and company policies
• Well-groomed and professional appearance
Responsibilities: • Invite guests to conduct survey in a friendly and proactive manner
• Conduct outdoor and indoor observation (e.g. photo taking, counting guests wait time) at designated points to understand the traffic, business and guest behavior with immediate report to management
• Assist in research on designated topics upon management’s request
• Assist in organizing and inputting collected data and information in a structural format
• Adhere to ethical standards in surveying practices
• Regularly report and discuss work progress with Supervisor and Manager
• Provide feedback on the data collection process to improve overall survey and research performance
• Carry out other duties as assigned by Management or otherwise delegated