- Browse Job
- Runner - Rooms
- Position
- Runner - Rooms
- Department
- Housekeeping
- Working Location
- Taipa / Cotai
- Post Date
- 06/11/2023
- Requirements
-
• Secondary school graduated or above
• Previous Housekeeping storeroom experience is preferred
• Fluent in Mandarin & Cantonese. English skills is a plus
• Basic IT knowledge (Microsoft Excel)
- Responsibilities
-
• Report to shift on time in issued uniform in a neat, clean and tidy appearance at all times
• Maintain excellent personal appearance and hygiene according to grooming standard
• Attend daily briefing
• Attend to training session when required
• Greet guests and address them by name at all times when applicable
• Propose help to guest whenever applicable
• Sign in and out master keys & devices daily, responsible for safe keeping of both
• Report maintenance issues found in work areas & escalate request when repairs are delayed
• Receive, transfer & store all goods to designated storage area
• Ensure cleanliness & tidiness of all storage areas are in strict compliance of hygiene & health & safety regulation
• Deliver and set up trolleys and stores according to service established standards
• Keep accurate & clear records of all incoming & outgoing items including OS&E items, cleaning suppliers, machineries & minibar items to ensure accurate inventory, escalate discrepancy to Supervisor if any
• Collect Supplier carts from floor store rooms to pick-up station
• Restock Supplier carts with amenities & linens according to set up standard
• Delivery Supplier carts to designated floor store rooms after restocking is completed
• Conduct weekly / monthly inventory for all store room items, ensure clear & accurate record is maintained at all time
• Notify supervisor of any low stock items
• Raise requisition for consumable items
• Escalate par level needs of all consumable items to higher management
• Ensure all machineries returned are cleaned & in good condition
• Ensure all tools & equipment used are properly cleaned & stored at end of shift
• Refill guest room minibars according to system record
• Hand in and properly tag non-valuable lost and found items in Housekeeping Office. Report to Supervisor for any valuable items found immediately
• Follow departmental policies & procedures and service standards
• Adhere to company policies & procedures and comply with Code of Conduct
• Follow all Fire – Life – Health & Safety - Security policies and strive for constant improvement to avoid health and safety hazards
• Participate in the company recycling program and follow a strict discipline to reduce, re-use and recycle wherever possible. (Sustainability)
• Perform other duties and responsibilities as assigned by Supervisor / Assistant Executive Housekeeper- Rooms / Executive Housekeeper- Rooms