SJM Job

Position: Specialist - Cotai System & Expansion (System)
Department: Information Technology
Working Location: Macau Peninsula
Post Date: 02/09/2022
Requirements: • College Degree holder in Computer Science, Electrical/Electronic Engineering or Information Technology related fields a minimum
• MCSE, CISP, CCNA or related Certifications preferred
• Minimum two years of working experience in server & storage in enterprise environment
• Hospitality or gaming working experience preferred
• Experience in system & Network monitoring and diagnostic programs and tools, Data Center management and operation, and system environment security
• Knowledge in MS/Linux OS platform
• Knowledge in Hospitality or gaming system and infrastructure
• Proficient in spoken and written both English and Chinese
• Fluent in Cantonese speaking
• Possess of good analytical skill and be detail oriented
• With Self-motivated and strong inter-personal skills working in a team
• Process and performance minded with strong sense of discipline
• Be able to handle multiple tasks with good sense of priority
• Ability to prioritize workload effectively and to undertake tasks using own initiative
• Fresh graduate with related IT experience will also be considered
Responsibilities: • Implement and support of IT system infrastructure and facilities
• Provide technical advice for application enhancements and projects
• Support the installation and maintenance of server/storage/backup systems and facilities in accordance with defined IT procedures
• Manage access control for system and application securities, this includes the change control policy for security patches and enhancement implementation for server environments security
• Manage and maintain Active Directory (AD), email system and file sharing systems for all users.
• Storage system capacity management for server utilization and performance optimization.
• Define and maintain Backup strategy for all systems and perform restore/recovery when required.
• Re-configure and fine-tune server/network/database to provide optimal cost effective performance.
• Handle and report any unsolved IT system and infrastructure issues to management in a timely manner.
• Provide guideline and procedure for Hotline/Field Service team to support ongoing operational tasks.
• Provide second-level support to Help Desk for IT system and infrastructure issues.
• Evaluate new server/ storage/backup technology and produce.
• Monitor and report performance issues as required
• Assist IT Compliance team and provide information and reports for any audit requirements
• Perform vendor management in accordance with department strategies, policies and procedures
• Follow IT internal processes, policies and procedures

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