SJM Job

Position: Assistant Manager - Limousine Services
Department: Limousine Services
Working Location: Taipa / Cotai
Post Date: 18/08/2025
Requirements: • Bachelor Degree or above is preferred
• Minimum of 4 years working experience in casino business and transportation related field, and 2 years working experience in a managerial role
• Valid Driving License
• Understands business implications of decisions, Displays orientation to profitability, Demonstrates knowledge of market and competition, Aligns work with strategic goals
• Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities
• Fluent in English, Cantonese, Mandarin
• Work varied shifts, including weekends and holidays
Responsibilities: • Responsible for managing the performance of the limousine / valet service team to meet department and property business objectives
• Coaches and manages Team Members to consistently deliver the highest service standard to our guest
• Responsible for scheduling, training and any coaching or disciplinary matters in relation to company and department policies
• Assumes the responsibility for the accurate completion of all shift work in accordance with Monarch standards
• Resolves guest complaints and ensures guest satisfaction
• Completes reports and projects as assigned by direct report
• Works on ensuring that all company vehicles are maintained
• Performs other incidental and related duties as required and assigned

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