- Browse Job
- Linen Attendant
- Position
- Linen Attendant
- Department
- Housekeeping
- Working Location
- Taipa / Cotai
- Post Date
- 06/11/2023
- Requirements
-
• Primary school graduated or above
• Experience working in Laundry and Linen is preferable
• Computer knowledge and Basic English and is a plus
• Positive attitude and ideally fluent in Cantonese and Mandarin
• Fully aware of FLHSS standards, diligent attention to safety
• Be able to communicate effectively with all related personnel in polite and reasonable manner
- Responsibilities
-
• Consistently offer professional, friendly and engaging service (greeting, welcoming…)
• Report to shift on time in uniform and perfectly groomed
• Is courteous, positive and establish and maintain professional working relationship with all staff
• Participate to daily briefing and training
• Check the handover log book and follow up any outstanding issues
• Fully understand and aware of all the different linen styles used in rooms, F&B, and SPA & recreation to be able to answer needs in accurately and quickly
• Communicate clearly with the in house laundry, housekeeping section and other department as with the outsource laundry
• Check, scan, track, record, dispatch linen from the chutes or collection point to outsource Laundry Company and vises versa
• Effectively scan all RFID linen going in and out
• Perform daily spot check and count manually non RFID items
• Attend the chute room to ensure the trolley are changed once filled and brought to the linen store to be scanned
• Report if any lost and found items found in the chute or within his area of coverage
• Prepare all trolleys and outgoing slip with soiled line for the supervisor counter check before collection by outsourced laundry
• Adhere to the hotel’s policies and rules as well as all security, safety and emergency policies and procedures
• Maintain high standards of cleanliness and hygiene in the chute areas and for all logistic equipment (trolleys and bags…)
• Perform any other related duties as required and instructed by his/ her superiors
